Emergency Assistance Program

The Emergency Assistance Program helps income eligible Amherst residents to connect to local agencies for counseling and support in financial management. The program helps sustain housing by providing funds that will assist with rental arrears and utility bills.
To qualify applicants must: (1) be a current Amherst resident; (2) be income eligible (see income limits below); and (3) be willing to consult with a local or statewide social service program that can help resolve the current emergency and future circumstances. Assistance can be provided only one time per person.


Income Limits

1 Person
2 Person
3 Person
4 Person
5 Person
6 Person
7 Person
8 Person


Assistance is based on the following guidelines:
  • Households and individuals will be required to provide documentation that confirms their household income meets the limits above. Homeless individuals do not need to provide income documentation.
  • Documentation is required for every need. For instance, if an applicant is facing an eviction, the eviction notice must be provided. Or, if an applicant is in arrears with a utility bill, the shut off notice must be provided. Referrals for homeless individuals will require a recommendation from a homelessness outreach worker.
  • Assistance will be provided as a last resort with the assurance that these funds will stabilize the residency of the household, for example, that a household or individual will not be evicted.
  • The Town of Amherst will be responsible for screening households and applicants to collect client information, documentation of need and household income.
  • In an effort to prevent families and individuals from facing recurring crisis, the Town of Amherst will make referrals and provide contact information of the appropriate agencies.
  • The homelessness outreach worker(s) will be responsible for screening applicants who are currently homeless or at risk of becoming homeless and follow the same procedure as Town of Amherst staff.
  • The Town of Amherst does not provide assistance for rental deposits.

Meeting with staff is by appointment only, we are unable to take drop in appointments.

To submit an emergency assistance request:

Complete an application form and be sure to include all the applicable documents. Then set up an appointment with a staff member at the below phone number.  

Amherst Health Department
70 Boltwood Walk 
Bangs Community Center-1st Floor
Amherst, MA 01002
ph: 413-259-3077
fax: 413-259-2404


Application Form

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